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Digital Warranty and Maintenance Handover with Gtee

Learn how Gtee helps you hand over warranty and maintenance info and keeps owners on top of upkeep

What Is Gtee?

Gtee makes post-handover compliance simple. It connects building companies to the homeowner, and automates the process of managing defects, warranties and ongoing maintenance.
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Gtee is an online platform that collects the warranty and maintenance information for the products used in your build, stores it in one place, and reminds the owner when maintenance is due.
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Instead of putting together a handover folder by hand, you select the products you used and Gtee pulls in the matching information. Gtee is used by more than 700 building companies and over 22,000 of their clients across Australia and New Zealand, from national group builders to one-person businesses.


The Problems Gtee Solves

Warranty and maintenance handover is one of the most time-consuming parts of finishing a build, and one of the most common sources of call-backs after it.

The problem

What it costs you

How Gtee helps

Collating warranty and maintenance info by hand

Hours of admin per build chasing supplier documents

Select products from a library of 10,000+ and the info loads automatically, in about 15 to 20 minutes

Owners lose or never read the handover folder

Calls asking how to look after products, or who installed them

Owners get 24/7 online access from any device

Owners miss essential maintenance

Many manufacturer warranties carry maintenance conditions; missed upkeep can lead to failed claims and call-backs to you

Automatic reminders when maintenance is due or overdue

Disagreement over what information was handed over

Disputes with no record to fall back on

Every warranty and maintenance notification sent to the owner is recorded

Product maintenance requirements change after handover

Owners working from outdated instructions

Owners' records update when suppliers change their requirements


How Gtee Works

  1. Enter the site and client details for your build.

  2. Start from a saved template or a previous build, or select products from the Gtee product library.

  3. Request any product that isn't in the library. Gtee adds it to the database and to your build.

  4. Upload build-specific documents, such as plans, specifications, site-specific warranties, paint colour schedules, and compliance documents.

  5. Add your sub-contractor list, such as plumbers and electricians, if you want to share their contact details with the owner.

  6. Hand over to the owner. They receive their login details and access everything online.

Please Note: Each dwelling needs its own Gtee account.


What Your Clients Get

  • Reminders when essential maintenance is due or overdue

  • Reminders if they haven't logged in or have become inactive

  • 24/7 online access, with the option to print

  • Contact details for your sub-contractors, so they can call trades directly

  • The ability to upload photos or invoices as proof that maintenance was done

  • The ability to add new products or work they have done themselves


Gtee Pricing

  • Standard: $290 + GST per build, paid once

  • No ongoing subscription costs

  • No cost to the property owner — the builder, developer, or property manager pays

  • Large multi-unit developments: contact Gtee for pricing

Learn more: Gtee Pricing


Who Can Use Gtee?

HazardCo members:

  • Any member who builds or develops residential homes in Australia or New Zealand can register interest

  • Gtee is a separate platform from HazardCo, with its own login and billing

Your clients (the property owners):

  • Get free access to their home's warranty and maintenance information


Register Your Interest in Gtee

  1. Go to the Gtee website.

  2. Scroll to the Book a demo.

  3. Enter your details and select Builder (or Developer) as your business type.

  4. Select your preferred time slot for a call back.

  5. Submit the form. The Gtee team will contact you to arrange a demo.

Prefer to talk first? Use the Gtee contact page.


Please Note:

  • Gtee is a separate platform. HazardCo's Customer Success team can't access or manage your Gtee account.

  • Pricing and features are set by Gtee and may change. Check the Gtee website for the latest details.

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