Troubleshooting & FAQ's
Having any issues? We're here to help! Frequently asked questions and general troubleshooting
12 articles
- How to reset your passwordUnable to login to the Hub or App? Follow these simple steps to reset your password and get access to your HazardCo account
- HazardCo Plans: What are the differences between paid memberships and free users?What is a free user? What is the difference between a free user and HazardCo member? What are the different HazardCo membership types?
- Recent HazardCo System UpdatesThis article highlights key improvements made to the HazardCo Health and Safety system
- Privacy PolicyView the HazardCo Privacy Policy
- Terms and ConditionsView the HazardCo Terms and Conditions
- Managing Multiple HazardCo AccountsLearn how to access and switch between multiple HazardCo accounts in both the App and Hub with this simple guide.
- The Payment Portal - Adding Payment MethodAdd or update your payment methods, view and download historical invoices
- How to Cancel Your SubscriptionWe’re sorry to see you go, but before you decide, here’s what to know about cancelling and a few things to think about first.
- Understanding HazardCo Hub Templates vs. In-App ReportsThis guide explains the difference between Hub templates and in-app reports, how each one works, and how they are stored
- Trade Accounts We Work With For Your HazardCo Subscription and Other Product PaymentA list of trade suppliers we work with and how to pay through your trade account
- HazardCo Security & Privacy: How We Protect Your DataHazardCo protects your data with strong encryption, secure access controls, and ongoing monitoring, providing a safe platform trusted for 19 years.
- Stop chasing people to sign inGrab your 'Have you scanned in today' sign