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I have made the payment. What's next?

Updated over 4 months ago

🥑 After a successful payment we will send you registration confirmation email with information how to access your plan.

🥑 You can always access your meal plan from the browser here: https://app.healthgenom.com

Please be informed that our weight loss plan is subscription based, if you don't wish for Service to automatically renew, you have to cancel the subscription yourself by logging in to your Profile.

🥑 Registration email not received?

In case you haven't received registration confirmation email from Ketogo.app after making the payment:

1. please check your Spam/Junk and Promotion folders. The letters might have ended up there by mistake!

2. It is also possible that you have misspelled your email address during the registration process. If so, the registration confirmation email never arrived in your mailbox. Please get in touch with our support team and attach the receipt of the payment made to us - this way we will be able to locate your account in no time!

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