Through our partnership with the Royal Mail, you can access discounts on anything posted through the pharmacy. The process for setting an account up under this partnership, is simple:
Complete the typeform - this is a simple form that can be filled out online by following this link.
We will send your request to the Royal Mail. We do this on a weekly basis.
The Royal Mail will then contact you directly. They will send you the terms and conditions of setting up an account. If they require any additional information, they will reach out and request this.
The Royal Mail will set up your account for you. They will help arrange a collection days, drop offs and help with a printer set up if needed.
What discounts can I expect through this partnership?
Community Pharmacies signing up through our partnership can expect between 30-40% discount. This may vary for DSPs.
Current estimated pricing (Valid until Nov 2025):
Parcel price will assume a 0-1kg average profile upon set-up.
Letterboxable/Large Letter have a maximum length of 353mm x 250mm with a depth of no more than 25mm.
'Tracked' offers the sender and recipient more visibility and delivery options so would be our recommended option.
Fuel, Green and Peak surcharges to be waived up to 30th November 2025, these may be revised at renewal.
For Community Pharmacies, this covers postal delivery up to 10 miles.
Can I access these discounts if I am a registered DSP?
Distance Selling Pharmacies can still apply for an account through our Royal Mail Partnership.
They will need to follow the same process, except the Royal Mail will put together a tailored quote on what discount they can offer depending on the pharmacies needs and volumes.
Because of this, we cannot guarantee pricing, as it will vary pharmacy to pharmacy.
I've applied for a Royal Mail account, but I haven't heard anything. What do I need to do?
If you have filled out the Typeform, your request will be sent to the Royal Mail by us directly.
If you have not heard from them, we would advise checking your Spam folder first. If you still have not received an email from them, please let your Customer Success Manager know and we will follow up.
If you have any questions, please contact support@healthera.co.uk.