Summary: This guide shows you how to set up a temporary schedule for a service in the Healthera platform. Use a temporary schedule when you need different booking availability for a specific date range — for example, holiday cover, a one-off clinic, a flu vaccination week, or any time your standard schedule doesn't apply. Your default schedule stays in place; the temporary one only runs between the start and end dates you choose.
Before you start
Each service has a Default Schedule (your normal weekly availability). Temporary schedules sit alongside it and override your default for the dates you choose.
You can add as many temporary schedules as you need, for any service.
Make sure you click Save at the end, otherwise your changes won't go live.
Step-by-step guide
1. Open your services list
Navigate to https://connectme.healthera.co.uk/services.
2. Select the service
Click on the service that you'd like to create a temporary schedule for.
3. Open the "Schedule" tab
At the top of the service page, click Schedule.
4. Add a new schedule
Click Add new schedule. You'll see your Default Schedule on the left and a new schedule panel appear on the right, ready for you to configure.
5. Set the start date
In the new schedule panel, click the calendar icon next to the Start date field.
Then click on the date that you'd like this schedule to start from.
6. Set the end date
Click the calendar icon next to the End date field.
Then click on the date that you'd like this schedule to end.
7. Highlight your available appointment slots
Now, on the schedule grid, highlight all the appointment slots you'd like patients to be able to book during this date range. Available slots will turn green.
💡 Tip: You can drag across multiple cells to select a range quickly. Only the slots you've highlighted in green will be bookable during the temporary period.
8. Review your schedule
Compare your new schedule to your Default Schedule on the left to make sure everything looks right.
9. Save your changes
Once you're happy with the selected times, click Save in the top right of the page to publish the temporary schedule.
Need help?
To view our full guide please folow the link below:
If you have any questions about creating or editing service schedules, please contact the Healthera support team.