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Inviting A Patients Onto the App

Customer Success avatar
Written by Customer Success
Updated today

To make the most out of your Healthera platform, you’ll need to invite your patients to use your Healthera mobile app. (Patients that download the Healthera app from your direct link will only see your pharmacy!)

When you have an opportunity to speak with a patient, whether they’re collecting their prescription or calling over the phone, let them know you’re now offering your own pharmacy app and ask if they’d like an invite. The follow the below steps;

  1. Head to the patients tab on the left hand side menu

  2. Select Invites in the top-right hand corner

  3. Select email or text Invite from the drop down

  4. Enter the patients details and click on 'Invite Patient'

When you click “Invite Patient” this will send the patient a unique link to download the app and secure them to your pharmacy.

You can watch the full training video for the patients tab here;

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