Using AI, your M1 Receptionist captures key details from missed calls, helping you prioritize callbacks and save valuable time.
Follow These Steps to Set Up Your Voicemail Receptionist:
1. Open the Settings
Launch the M1 app on your device.
Tap the Settings icon located at the bottom right of the screen.
2. Access the Voicemail Receptionist
In the Settings menu, select Voicemail Receptionist.
Slide the toggle to turn it on.
3. Choose a Voice
Browse through the available voice options and select the one that best suits your needs.
Tap Continue once you’ve made your choice
4. Customize Your Greeting
Enter the following company details:
Your company name and industry
Your role at the company
Your business email address
Your company's website and postal address.
Add any useful company knowledge, such as:
Business hours
Frequently asked questions (FAQs)
Personalize the greeting message to reflect your business tone.
Adjust the closing message to suit your preferences.
5. Test Your AI Receptionist
Use the Demo feature to test your AI receptionist.
Call your voicemail to ensure the greeting, voice, and messages are set up correctly and sound professional.
6. Set Voicemail Receptionist Preferences
Choose when the Voicemail Receptionist should handle missed calls:
Missed from Everyone
Missed from Unsaved Numbers
Missed from Contacts
🎉 You’re all set! Enjoy your updated voicemail receptionist experience.
👉 Need help changing your receptionist’s voice? Follow this guide: How do I change my Voicemail Receptionist’s voice?