Using AI, your M1 Receptionist captures key details from missed calls, helping you prioritize callbacks and save valuable time.
Follow These Steps to Set Up Your Voicemail Receptionist:
1. Open the Settings
Launch the M1 app on your device.
Tap the Settings icon located at the bottom right of the screen.
2. Access the Voicemail Receptionist
In the Settings menu, select Voicemail Receptionist.
Slide the toggle to turn it on.
3. Choose a Voice
Browse through the available voice options and select the one that best suits your needs.
Adjust Voice speed if needed.
4. Set Voicemail Receptionist Preferences
Choose when the Voicemail Receptionist should handle missed calls:
Missed from Everyone
Missed from Unsaved Numbers
Missed from Contacts
5. Customize Your Greeting and Ending Message
The custom Greeting is the first thing your Receptionist will say on the call. Make it welcoming to set the right tone for new callers.
The Ending Message is what your Receptionist will say before ending the call. Use this space to thank your callers or provide next steps.
6. Provide additional Knowledge
Your company name and industry
Your role at the company
Your business email address
Your company's website and postal address.
7. Share company Knowledge
Provide extra details that will help your Receptionist better represent your business, such as:
Business hours
Product offerings
Frequently asked questions (FAQs)
Policies
ℹ️ This helps the Receptionist provide more accurate and relevant answers to your callers.
5. Test Your AI Receptionist
Use the Demo feature to test your AI receptionist
Call your voicemail to ensure the greeting and voice are set up correctly and sound professional.
🎉 You’re all set! Enjoy your updated voicemail receptionist experience.
👉 Need help changing your receptionist’s voice? Follow this guide: How do I change my Voicemail Receptionist’s voice?