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How do I cancel my M1 subscription?

Learn how to cancel your M1 subscription through your iPhone settings and important steps to take before deleting the app.

Lea Mendonca avatar
Written by Lea Mendonca
Updated over a week ago

We’re sorry to see you go!

If you’re open to it, we’d love to hear why the app didn’t meet your needs - your feedback is incredibly valuable and helps us continue to improve.


How to cancel your M1 subscription

You can cancel your subscription directly through your iPhone settings:

📌 Note:

All billing and subscription management is handled by Apple. This means we are not able to cancel your subscription on your behalf.


⚠️ Important: Disable call forwarding ⚠️

If you had Call Forwarding enabled, it’s essential to turn it off after canceling your subscription or deleting the app.

Otherwise, calls to your primary number may continue to forward to your M1 number - even if the app is no longer installed - which could result in missed or undelivered calls.

Unfortunately, due to carrier restrictions, we’re unable to disable call forwarding for you. But you can easily turn it off directly from your iPhone settings.

Follow this guide for full instructions:

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