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All CollectionsIncentive PlanCustomer Sales Bonus (CSB)
Why Did I Not Earn The Customer Sales Bonus On My Wholesale Customer's Order?
Why Did I Not Earn The Customer Sales Bonus On My Wholesale Customer's Order?
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Written by Customer Service
Updated over a week ago

The Customer Sales Bonus is paid out only during a Wholesale Customer's 1st 90 days of enrollment. During this time you earn 20% of the CV of your 1st generation Wholesale Customer orders ( you can also qualify to earn on the sales of 2nd and 3rd generation members) and 50% of the CV is paid into the binary. After the 1st 90 days of their enrollment, 100% of the CV of their orders is placed into the binary.

If your customer is still within the 1st 90 days of enrollment and has used a Gift Card on their order, this will also affect the commissions earned on their order. A Gift Card reduces the product price and CV of orders by 25.

For example: If your customer purchases a bag of MIND (40 CV) using a Gift Card code, the volume of the order after the discount was applied would be 15 CV. You would then be paid the 20% 1st generation Customer Sales Bonus on the 15 CV.

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