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The Number Of Members In My PEM Team For My 2nd & 3rd Generation Members Does Not Match My Star Matrix Bonus Grids, Why?
The Number Of Members In My PEM Team For My 2nd & 3rd Generation Members Does Not Match My Star Matrix Bonus Grids, Why?
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Written by Customer Service
Updated over a month ago

A Star Matrix Bonus Grid will automatically start in your Back Office once you have your first qualifying 1st generation 100 CV order. Each grid will hold 2 qualifying 1st generation orders, and if you have more than that new grids will begin in your back office.

Your 2nd and 3rd generation grid spots will begin to fill once you have opened your first grid when your 2nd and 3rd generation members place 100 CV qualifying orders.

If your 2nd and 3rd generation grid spots fill before you have enough qualifying 1st generation members to open a new grid, there would be no more grid spots for the new orders to fill. Once you receive more 1st generation 100 CV orders and open a new grid, orders placed from the time the new grid started would begin to fill the 2nd and 3rd generation spots.

If 2nd or 3rd generation orders were placed during the time that you did not have open grid spots available, you would not be eligible to earn off the orders that were placed during the that time.

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