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How to download a PDG/TDG/CDG

Kazlin Abrahamse avatar
Written by Kazlin Abrahamse
Updated over 9 months ago

  • Login to your Heartstyles Admin profile ​via https://live.heartstylesapp.com ​ ​

  • Select the specific campaign from the ​list of the campaigns you have access to​

OPTION ONE - individual PDG

  • Go to participants tab, click on the three vertical dots ​next to participant name, if PDG appears ​a PDG is available for download​O

  • Open participants profile by selecting Manage on above dropdown​

  • On PDG Report section you will be able to view, Regenerate and Download Reports ​

OPTION TWO

  • If you want to Bulk Download PDG’s Click the top tick box to multiple select the participants. Then, click on Download PDGs​

  • All the completed selected PDG’s will be downloaded into a Zipped folder ​

  • Folder is Password protected. The password ​is your User ID (Email address) and IS case sensitive.​

    Note:

  • A TDG will be available to download when three and more participants completed the survey and will be available from the campaign landing page.

  • If the campaign has Demographics a CDG will be available to download from the campaign landing page.

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