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🎁 Activate Gifted Purchase

Hearty Team avatar
Written by Hearty Team
Updated over 6 months ago

If app is asking you to purchase a subscription once again, then follow this guide.

To activate a subscription you've purchased via facebook / instagram, you'll need to follow these steps:

  1. Open Hearty App Click on Use Existing Account

2. Enter an email address you were gifted

  1. Enter a 4 digit login code, from an email that we've sent you. If you didn't receive your code, please check your spam folder, or contact our support

If you don't see that option, follow these steps:

  1. Click on the "profile" icon in the bottom

  2. Click on "My Account"

  3. Click on "Login"

  4. Enter an email address you were gifted

  5. Enter a 4 digit login code, from an email that we've sent you. If you didn't receive your code, please check your spam folder, or contact our support

  6. All done, you can now enjoy the app! If you'll encounter any difficulties please reach out to our support right here

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