Can Heatmaps Capture Cart and Checkout Pages?

No, Heatmap does not capture data from cart and checkout pages. This is a deliberate choice to protect user privacy and ensure the security of sensitive information.

Why We Don't Track These Pages:

1. Privacy Protection: Cart and checkout pages often contain personal and financial information.

2. Security: Excluding these pages helps prevent any potential exposure of sensitive data.

3. Compliance: This approach aligns with various data protection regulations.

What You Can Do Instead:

- Focus on optimizing other parts of your sales funnel using Heatmap data.

- Use alternative, secure methods to analyze cart abandonment and checkout completion rates.

If you have any questions about our data collection practices or need advice on optimizing your e-commerce process, please contact our support team.