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What is interactive mode and how do I use it?
What is interactive mode and how do I use it?

interactive mode, real-time data, user engagement, track elements, segmentation, filtering, optimize navigation, mobile support

K
Written by Kenn Palm
Updated over 4 months ago

Interactive Mode on heatmap.com is an advanced analytics feature that provides dynamic, real-time visual representations of user engagement on your website. It goes beyond traditional static heatmaps by allowing you to see how users interact with every element of your website, including dynamic and interactive components.

Key Benefits of Interactive Mode

  • Track Interactive Elements: Gain insights into how elements like drop-down menus, hamburger menus, and pop-ups perform.

  • Segmentation and Filtering: Analyze data by device type, geographic location, user behavior, and more for targeted insights.

  • Enhance User Experience: Use detailed insights to optimize element placement, content, and overall site navigation.

How to Use Interactive Mode

Step 1: Access Interactive Mode

  1. Log in to your heatmap.com dashboard.

  2. Navigate to the 'Heatmaps' section.

  3. Select 'Interactive Mode' from the available options.

Step 2: Set Up Your Heatmap

  1. Choose the page or pages you want to analyze.

  2. Set parameters such as device type, date range, and user demographics if needed.

  3. Click 'Generate Heatmap' to start the real-time data visualization.

Step 3: Interpret the Data

  1. View how users interact with specific elements on your page.

  2. Use the toolbar to switch between different types of visual data representations (e.g., click maps, scroll maps, movement maps).

  3. Utilize the segmentation options to refine your data and focus on specific user groups or behaviors.

Troubleshooting Tips

  • If data isn't displaying in real-time, check your website's tracking code for proper installation.

  • Ensure 'Interactive Mode' is selected if interactive elements aren't being tracked.

  • Use filtering tools to segment data if you're feeling overwhelmed by the amount of information.

  • For single-page applications (SPAs) built with frameworks like React, Angular, or Vue, some interactions may not be fully captured. Contact our support team for SPA-specific configurations.

FAQs Q: Can I use Interactive Mode on mobile devices?** A: Yes, Interactive Mode fully supports mobile device analytics.

Q: How real-time is the data in Interactive Mode? A: The data is updated instantaneously as users interact with your site.

Q: Can I compare data from different time periods? A: Yes, you can select and compare different date ranges to analyze trends over time.

For further assistance, please visit our support section or contact our customer service team.

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