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FAQ: How Do I View Heatmap Data for My Desktop Navigation Menu?

heatmap, desktop navigation, mega menu, interactive mode, menu analysis, dropdown tracking, website navigation, user behavior

Updated over 10 months ago

Quick Answer

Use Interactive Mode and wait 5 seconds after opening your menu to capture its position, then switch to Data Mode to see the heatmap overlay.

Step-by-Step Instructions

  1. Open your heatmap dashboard

  2. Click "Interactive Mode" in the top navigation

    • Note: This temporarily hides the heatmap data points

  3. Click to open your desktop menu

  4. Wait 5 seconds while keeping the menu open

    • This pause allows the system to register the menu's position

    • Important: Don't click away or close the menu during this time

  5. Switch back to "Data Mode"

    • The menu will automatically reopen to your captured position

    • Your heatmap data will display over the menu elements

Pro Tips

  • Use this method for analyzing dropdown menus, mega menus, and other expandable navigation

  • Make sure all submenu items you want to analyze are visible during the 5-second pause

  • The captured menu position will persist until you perform a new capture

Common Issues

  • If the menu position isn't saving, ensure you waited the full 5 seconds

  • If you don't see data, verify that your menu has received enough traffic

  • For complex mega menus, you may need to capture different sections separately

Need help? Contact our support team at support@heatmap.com

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