How to Disable Tracking Features on Heatmap.com
There are several ways to control tracking features on Heatmap.com, whether you want to disable tracking completely or manage it for specific sessions or pages.
For End Users
Browser's "Do Not Track" Setting
If a user has enabled "Do Not Track" in their browser settings, Heatmap.com will automatically respect this preference and not track their activity.
For Website Owners
Complete Tracking Disable
To disable tracking completely, simply remove the Heatmap.com tracking snippet from your website.
Disable Tracking for Specific Sessions
Option 1: Using dataLayer
_dataLayer.push({
'heatmapDoNotTrack': 1
});
Option 2: Using Window Function
// To disable tracking
window.heatmapDoNotTrack(true);
// To re-enable tracking
window.heatmapDoNotTrack(false);
Disable Recording for Specific Pages
Option 1: Using dataLayer
_dataLayer.push({
'heatmapDoNotRecord': 1
});
Option 2: Using Window Function
// To disable recording
window.heatmapDoNotRecord(true);
// To re-enable recording
window.heatmapDoNotRecord(false);
Common Questions
Q: Will disabling tracking affect my historical data? A: No, disabling tracking only affects future data collection. Previously collected data remains intact.
Q: How quickly do tracking changes take effect? A: Changes take effect immediately after implementation.
Q: Can I temporarily disable tracking for testing? A: Yes, use the window functions to toggle tracking on and off as needed.
Need more help? Contact our support team at support@heatmap.com
Last Updated: October 24, 2024