Heatmap.com respects user privacy and complies with "Do Not Track" (DNT) requests. Here's what you need to know about our approach to tracking and potential compliance requirements for your website:
What is "Do Not Track"?
"Do Not Track" (called DNT) is a web browser setting that users can request for your website not to track their online activities. This is highly uncommon, but important for compliance of your website.
How Heatmap.com Handles DNT Requests
No Cookie Tracking: When a DNT signal is detected, Heatmap.com does not set any cookies on the user's browser.
Session-Based Analytics: We still collect anonymous, aggregated data for website analytics, but this information is not tied to any individual user or stored long-term.
βNo Cross-Site Tracking: We do not track users across different websites or share data with third-party advertising networks.
What This Means for Website Owners
You can use Heatmap.com while respecting your visitors' privacy choices.
Some advanced features that rely on user-specific data may have limited functionality for users with DNT enabled.
Overall, site analytics will still provide valuable insights without compromising individual privacy.
How to Verify DNT Compliance
To check if Heatmap.com is respecting DNT signals on your site:
1. Enable DNT in your browser settings.
2. Visit your website with Heatmap.com installed.
3. Check your browser's cookie storage - you should not see any Heatmap.com cookies.
For more information on our privacy practices, please refer to our Privacy Policy.
If you have any questions about DNT or our data collection practices, please contact our support team at support@heatmap.com.