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How do I cancel my subscription?

Sarah avatar
Written by Sarah
Updated this week

How do I cancel my subscription?

Follow these steps to cancel your subscription.

  1. Navigate to billing section

  2. Click on cancel subscription

    • Click on the link or button that allows you to cancel your subscription. Wording should say something like "Cancel" or "Cancel your subscription".

  3. Follow all the steps

    • You will be asked for some information in multiple steps when cancelling your account. Please complete the required information (it takes seconds and it helps us improve).

  4. Wait for the cancelation confirmation message

    • Make sure you see a confirmation message that your subscription cancellation has been successful.

Important information regarding subscription cancelation

  • When you cancel your subscription, you will still have access to your account until the end of your billing period, ensuring that you maintain your right to use Heepsy for all the time you have already paid for.

  • Be aware that Heepsy has a no refund policy which is outlined in our Terms of Services. These terms are accepted upon account creation.

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