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Team Settings - Admin controls
Team Settings - Admin controls

An overview of the configurations an admin has access to set across their entire team.

Alex Stewart avatar
Written by Alex Stewart
Updated this week

As the admin of a team on Heidi's Together or Enterprise Tier, you can decide on your organisation’s data storage timeframes, mandatory consent and Multi-Factor Authentication (MFA).

To go to your team's settings:

  1. click on the team tab on the Left Hand Side

  2. click the settings clog beside your teams name.


Once you have clicked through here, you have some configurations to select. Slide the switch to the right to turn on the settings.

Listed below are the settings that Admin has access to configure for their team:


Require Multi-Factor Authentication

Add an extra layer of security when your team members sign in to their accounts.

Require patient consent

Team members will see a pop-up at the beginning of each session reminding them to ask the patient for their consent to record the session

Automatically delete past sessions

Schedule your team’s sessions to delete on a recurring basis (between 1 to 90 days)

Once you have Toggled on delete past sessions, you will be presented with a view to configure total days.

For Pro Teams wanting Global Configurations- you will be required to upgrade to Together Tier to unlock Global Configurations.

Reach out to our team via the help button in Heidi if you have issues, or require any further assistance.

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