Before you start:
You need an account with eClinicalWorks EHR.
This guide is for solo providers to install Vim middleware. To install Vim as an organization or team, see instructions here.
5 minutes to complete the installation on a desktop computer.
What is Vim?
Vim is an “overlay technology” that sits on top of the EHR and allows for seamless integration with eCW. Heidi creates dynamic note templates based on what fields are available in your eClinicalWorks configuration. When you push a note, VIM automatically maps Heidi's sections to your EHR's corresponding fields (subjective, objective, assessment, plan, etc.)
Step 1: Sign Up for Heidi + Vim Integration
To Sign up for Vim click the button below.
You'll be asked to:
Select your EHR: Choose eClinicalWorks from the list
Enter your work email and verify your identity
Complete your profile: Provide basic account information
Review and accept permissions and terms
Step 2: Install Vim Connect
After signing up to Vim, you'll need to install Vim Connect on your computer. Click on Download Vim Installer.
Below there are instructions to install Vim Connect for:
For Windows (MSI Installer)
Download the Vim Connect installer
Run the installer and follow the prompts
❗ Important: After installation completes, close and reopen your EHR or browser
For Mac (Chrome Extension)
You'll be redirected to the Chrome Web Store
Click "Add to Chrome" and confirm installation
Click the Extensions icon (puzzle piece) and pin Vim Connect for easier access to the extension.
❗ Important: close all chrome browsers and restart Chrome again
Step 3: Log Into eClinicalWorks
Once Vim Connect is installed:
Log into eClinicalWorks as you normally would.
Vim will automatically recognize and activate your account — you may be asked to complete a one-time only Vim login.
The Vim heart icon will appear in your EHR in the top right corner - you're all set!
Note: As an individual user, your account is not linked to a practice organization and does not include Vim Console access.
Step 4: Start Using Heidi in eCW
Check out this guide to learn how to access Heidi in eCW and start recording your sessions!
Already Have Vim Installed?
If you already use Vim Connect for other applications:
You'll bypass the installation steps
Simply log in to your EHR
Heidi will automatically appear in your Vim application menu
Need Help?
Vim installation issues: Email support@getvim.com
Questions about Heidi: Contact Heidi support