What’s the difference between a free & paid plan?
Our free version lets you generate unlimited notes, forever (you don't even need to enter your credit card).
Free users will get standard processing speed for note generation (in peak hours this may slow down the time to generate a note) and will receive 10 AI document generations (templates & AI prompts).
Heidi Free: Unlimited notes, custom templates, 10 x AI document generations
Heidi Pro: Unlimited notes, unlimited dictation, priority processing speed, unlimited AI document generation, priority customer support.
What do the 10 AI prompts mean in Heidi free-forever?
10 AI Prompts refers to the generated outputs from using the "Ask AI" bar that is available on the right side. It can be used for anything from "Generate me a patient discharge summary" to "make my notes sound more detailed and include quotes from the visit"
You can essentially use it as your AI assistant to help you edit, generate and even ask things. In Heidi free-forever, you get 10 AI prompts per month!
What are your pricing models for per user?
Heidi has 2 plans: the Free Forever, and Pro plan. You can try Heidi Pro for 7 days free!
Heidi Pro is USD $69/month per user (AUD $99/month per user)
For more info on Heidi's pricing, check out the pricing page on our website.
We also do clinic deals & resident discounts. Read more here.
How do I cancel my subscription?
We're sorry to see you go! if you wish to cancel your plan, please follow the steps below.
Click the Settings icon in the left sidebar of your app.
Click 'Billing'
Click 'Cancel plan'
If you have any feedback about Heidi that you'd like to share, we invite you to book a 15-minute call with our leadership team here.
Why is Heidi Free?
We know, it's surprising that Heidi is free. We don't engage in selling any user data and you and your patient’s data always remain yours. Our goal is to advance the adoption of AI and healthcare so making it free reduces the barriers. There's a big health equity argument for letting any clinician use the product, not just the people who can afford to pay. So think of nurses, mid-level providers, you know, everyone in between.
Heidi's free tier allows you to generate notes from consults for free, forever. Heidi Pro comes with some extra features that other solutions don't have, but several physicians enjoy leveraging it for their workflow so they are willing to pay for it. Features like "Ask AI" and unlimited AI document generation.
We're betting that a percentage of our total users find our unique features so useful that they're willing to pay, and give a basic note creation tool to help countless physicians for free, since hey have better things to do : )