💡 If you are looking for prices - our pricing page has the up to date costing for all our plans.
What’s the difference between a free & paid plan?
Plan | Key Features | Support | Cost & Trial |
Free | - Unlimited notes using default templates, unlimited dictation - Create custom templates (applying them uses Pro Actions) - 10 Pro Actions/month -Default templates free | Online resources & AI help bot | Free forever |
Pro | - Unlimited notes & dictation - Unlimited Pro Actions - Full access to all templates, documents & AI features | Standard Customer Support | Pay monthly or annually 14-day free trial |
Together | - Everything in Pro - Team features & third-party integrations - Help creating templates - Priority support | Priority Customer Support | Pay annually14-day free trial |
What are Pro Actions?
Pro Actions are represented in Heidi with the Pro icon. 
The Pro Actions are:
Using “Ask Heidi” to generate outputs, edit notes or create templates. Learn more about “Ask Heidi”
Generate a note using a custom template (Includes any preset templates that you have customised)
Generate an output from a document template
What can “Ask Heidi” be used for
Ask Heidi can be used in a large range of ways, you can essentially use it as your AI assistant to help you edit, generate and even ask things. In Heidi free-forever, this is included under your 10 Pro Actions! An example of how you might want to use Ask Heidi are:
Create a custom template
Create an alteration to a note you have produced
Ask about specific medical terminology to refresh your knowledge
Create shorter handover summary
The list is long, you can find out more here “What is Ask Heidi?” We can’t wait for you to try it out for yourself!
We love to see new ways our customers make use of “Ask Heidi”
What are your pricing models for per user?
Head to Heidi's Pricing page to explore our pricing options.
Why is Heidi Free?
We know, it's surprising that Heidi has basic note generation available for free. We don't engage in selling any user data and you and your patient’s data always remain yours.
Our goal is to advance the adoption of AI in healthcare so making it free reduces the barriers. There's a big health equity argument for letting any clinician use the product, not just the people who can afford to pay. So think of nurses, mid-level providers, you know, everyone in between.
Heidi's free tier allows you to generate notes from consults for free, forever. Heidi Pro comes with some extra features like Ask Heidi and Document Generation that other solutions don't have, but several physicians enjoy leveraging it for their workflow so they are willing to pay for it.
We're betting that a percentage of our total users find our unique features so useful that they're willing to pay, and give a basic note creation tool to help countless physicians for free, since they have better things to do.
What Happens if I Exceed My Usage Limits on the Free Plan?
If you exceed your monthly usage limits on the Free Plan, you can still generate notes for your consults. Only the Pro Actions will be effected, meaning you will not be able to use custom templates, document templates or our Ask Heidi ai feature.
We know it can be annoying to run out of Pro Actions while you’re busy with patients. So, once a month you’ll be able to extend your Pro Actions allocation for up to 24 hours, so that you can keep using Pro Actions and upgrade to Heidi Pro when you’ve got a bit more time at the end of your work day.