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🏥 How to implement Heidi in your practice.
🏥 How to implement Heidi in your practice.

A few things to get started if you're considering using Heidi in your practice.

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Written by Heidi Support
Updated over a week ago

As soon as you've signed up, you’re ready to start using Heidi! Heidi's Free Forever version is perfect for getting started. Explore our Team features with Together or maybe try out our Pro features as an individual! Heidi is write for any clinician, anywhere, anytime!

If you run into any challenges, our team is here to help guide you through the setup process.


For Practice Owners: How to Onboard Your Clinic to Heidi

If you’re a practice owner, onboarding your clinic is easy! Once your account is set up, go to the Team tab to name your team and invite users. Teams are available for Pro or Together users.

For assistance with setting up a larger team, simply fill out this form, and a member of our team will reach out to help.

Note: Many of our users choose Heidi Together for its collaboration features. Together, you can:

  • Share notes and documents between clinicians and assistants

  • Use shared templates across your team for consistency

Heidi works smoothly with your current systems. You can copy and paste clinical notes and documentation wherever needed. Use our Chrome Extension for working with browser based apps.

Plus, we’re expanding integrations with practice management software, so stay tuned for more updates!

For more guidance, message us directly via chat or email us at


Can My Clinic’s Team Members Use Heidi?

Absolutely! Each clinic team member can create an individual Heidi account, or you can set up a Heidi Team.

The Together plan is perfect for teams who want to work collaboratively. Please note that we require a main account for team billing.

Each team member will have their own account with personalised sessions, notes, and access.

For more details on team billing, click here.


Does Heidi Integrate with EMRs and Other Systems?

Yes, Heidi offers several integrations, with more rolling out each month. Although Heidi is designed as a stand-alone tool, it easily supports workflows with other systems:

  • Copying Notes: From your session, click “Copy” to quickly transfer notes to your EMR or practice management software.

  • Expanding Integrations: We’re actively developing more integrations. If you'd like to discuss a specific EMR integration, please reach out—our team would love to explore this with you!


Using Heidi for Telehealth Sessions

To use Heidi In Telehealth we have built the Heidi Desktop App, the desktop app allows you to run a video conferencing, or audio call off your laptop while Heidi picks up the system audio! It also works with Headphones!

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