Heidi recommends you to seek consent from your patients. We have info sheets and written consent forms that you can share with your patients if you wish.
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However, as we service care providers all around the globe, there are jurisdictions where consent to use a product like Heidi is not mandated and therefore those doctors may choose not to obtain formal consent.

In terms of patient confidentiality, the short story is we’ve built Heidi to be as medically compliant as any other tool you use day to day (e.g. your EHR/PMS, etc).

We de-identify data, do end to end encryption, and are compliant with HIPAA, GDPR, PIPEDA and Australian Privacy Principles requirements.

If you want to dig into the weeds of our privacy policy and patient confidentiality, feel free to check this out: http://www.heidihealth.com/safety

If you have any questions regarding patient consent, please reach out to us at hello@heidihealth.com