Height sends browser and macOS notifications for things like when someone responds to your message, when you get assigned to a task, or @mentioned on a task.
Notification settings can be managed from Personal settings → Notifications.
Browser notifications
If you're using Height on the web, follow these steps:
Make sure "Do Not Disturb" is set to
OFF
on macOS, or "Focus mode" is set toOFF
on Windows.Check your browser settings to make sure Height notifications are allowed:
On Chrome: chrome://settings/content/notifications
On Safari: Preferences → Websites → Notifications and setheight.app
toAllow
Check your Height notification settings in Personal settings → Notifications to make sure "Desktop notifications" are set to either "All new messages (Recommended)" or "Direct @mentions".
macOS app notifications
If you're not receiving the Desktop app notifications, follow these steps:
Make sure "Do Not Disturb" is set to
OFF
on macOS, or "Focus mode" is set toOFF
on Windows.Check your System Preferences → Notification Center to make sure notifications for Height are allowed.
Check your Height notification settings in Personal settings → Notifications to make sure "Desktop notifications" are set to either "All new messages (Recommended)" or "Direct @mentions".
If you're still not seeing your Height notifications after following these steps, please contact Support for help!