Supplier and distributor representatives need to complete the required training before their account can be activated.
1. Watch the required training here:
2. Once you've completed the training, click the chat icon in the bottom right corner to submit a ticket. and we'll get your account activation started right away
• Your full name and company
• The facilities you'll be submitting cases for
• The types of cases you typically service (e.g. spine, cardio, trauma)
3. Our team will set up your account and send your invitation to your email from noreply@heliacare.com.
4. Accept the invite, set your password, download the Helia Connect app, and you're ready to go.
Heads up: Check your spam or junk folder if you don't see the invite — emails from noreply@heliacare.com can sometimes land there.
Still need help? Click the chat icon in the bottom right corner to submit a ticket.