All Collections
Frequently Asked Questions
What To Do With Past Member's Items Left In A Home
What To Do With Past Member's Items Left In A Home

Finding past Member's items in a Home is not uncommon. Here is what to do when you find something!

Host Team avatar
Written by Host Team
Updated over a week ago

If a Member leaves items in a Landing Home, you should message Landing HQ and send a photo of items you found immediately. Landing HQ will then tell you what to do with the item. Do not get rid of Member's items without first consulting Landing HQ.

All found items should be reported with urgency.

If the items found need to be saved for the Member, HQ will create a job for you or another Host to take them to the Market's storage unit.

Did this answer your question?