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Showing Hospitality to Members
Showing Hospitality to Members

In this article you will find information about how hospitality plays a big role in a delightful Member experience.

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Written by Host Team
Updated over a week ago

We want to show hospitality to each and every Member.

Hospitality is providing generous and friendly treatment to Landing Members!

Ways to Show Hospitality:

  • Listening to the Member well

  • Communicating clearly

  • Offering solutions

  • Caring about the Member

  • Showing humility

  • Being customer service centered

  • Using your words and body language to let the member know you're happy to show them their Landing Home and help them however you can

Effective Communication Standards

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