Who this is for: Hosts and Cleaning Companies who complete jobs on the Landing platform. If you manage a cleaning company, set up the Stripe payment account for the manager account that receives your company’s Landing payouts.
How Stripe payment setup works
Landing pays hosts and cleaning companies through Stripe, an online payment provider. You must set up your Stripe payment account in the Landing Host App before Landing can send payouts to your bank account.
You do not need to leave the Host App to start Stripe setup.
Set up your Stripe payment account
To set up your Stripe payment account in the Host App:
Open the Landing Host App.
Tap the profile tab. The profile tab uses the person icon on the far right.
Tap Payments.
Tap Set up Now.
Continue to Sign in with Stripe.
Enter your phone number and email address.
Enter the verification code sent by Stripe.
Do not close the Host App to view the verification code. If you leave the app, the Stripe setup process may restart.
Follow the remaining Stripe prompts.
Choose your preferred payment method.
Enter any required personal information.
If Stripe shows Info required soon, tap it and enter your date of birth and identification information.
Review your information to make sure it is correct.
Tap Submit.
After you submit your Stripe payment account information, your payment setup should be complete.
If you cannot complete Stripe setup
If you cannot complete Stripe setup in the Host App, start a chat with Landing in the Host App. Include:
The phone number and email address you entered in Stripe
A screenshot of the error message
The step where you got stuck
Whether you are using an iPhone or Android phone
The version of the Host App you are using, if available