Maintenance requests are necessary for any issues in a unit that the property is responsible for resolving.
Examples of Issues That Warrant a Maintenance Request
Air Conditioner is not working
An appliance is not working properly
A property provided light is out
There are pests in a unit
Damage to the floor of the unit
Any issues with a smoke alarm
Examples of Issues That Should Not be Maintenance Requests
Any issues with furniture or housewares
A lamp is not working properly
Touch up paint is needed
Creating a Maintenance Request
In each host job, you should see the option at the bottom left of your screen to create a request.
Step 1:
Select Create Request when needing to put in a maintenance request.
Step 2:
View open requests to make sure that the maintenance request you are making is not already one. Select Create Request if it is still needed.
Step 3:
Input all the necessary information for the maintenance request in the areas below. Make sure that you are selecting the appropriate Issue Area and Issue Type. Select Create Maintenance Request when all the necessary information is in place.
