How do I know which Package is right for my business?

Deciding on which Package is best suited for your business depends on a variety of factors such as:

  • How many reviews you receive
  • Whether you need a customer’s information (full name and contact details) 
  • How your business can benefit from our marketing and reporting tools

We offer four business Packages: Free, Lite, Pro and Enterprise. A very high-level breakdown of these are:

Free: An easy way to collect and respond to reviews.

Lite: Everything from the Free Package, as well as reviews with customer data, access to Hellopeter branded assets to showcase your top reviews, and more tools to build your brand’s online reputation.

Pro: Everything from the Lite Package, plus understand how users in Google are searching and finding businesses through advanced reporting.

Enterprise: Everything from Pro, plus full API integration, additional reports and SEO tools, as well as features to promote better team collaboration when engaging with your customers.

Our most popular package is our Lite package, as it offers a great mix of review management and simple marketing tools to build trust with your customers.

However, if you’re not sure which package is for you and you want to get started quickly, we suggest getting started with our free package. You’ll be able to upgrade your Free package to a paid package at any time!

 

Do I have to pay to list my business on Hellopeter?

No, you can sign up and get started with our Free Package. With this Package, you’ll be able to access Portal and respond to your reviews. You’ll also gain access to a limited feature set to help get you started.

However, you won’t have access to any customer data, including their full name, email address and cell phone number. Should you require this for your business’s customer service strategy, you’ll need to upgrade to one of our paid Packages.

 

How much does it cost to join Hellopeter?

It depends on the Package you select, however you can join on our Free Package and get started without spending anything!

View our Package breakdown for more information about our options and their respective features and prices.

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