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Review Analytics Report
Review Analytics Report
Hellopeter avatar
Written by Hellopeter
Updated over 2 years ago

Accessing your Review Analytics

  1. Log in to your Hellopeter Portal.

  2. Click Analytics.

  3. Click Reviews.

Review Analytics Interface

Filtering by date

Showing results for a Custom Date Range:

Accessing the Review Tab

  1. Click on the Review Tab.

The Review Tab Interface

Filtering by Review Source

  • Select or unselect the checkbox next to each review source label. The graph will update

Filtering by Star Rating

  • Select or unselect the checkbox next to each star rating in the Star Rating drop-down menu. The graph will update

Accessing the Average Star Rating Tab

  1. Click on the Average Star Rating Tab.

The Average Star Rating Interface

Accessing the Average Time to Reply Tab

  1. Click on the Average Time to Reply Tab.

The Average Time to Reply Interface

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