Accessing your Review Analytics
Log in to your Hellopeter Portal.
Click Analytics.
Click Reviews.
Review Analytics Interface
Filtering by date
Showing results for a Custom Date Range:
Accessing the Review Tab
Click on the Review Tab.
The Review Tab Interface
Filtering by Review Source
Select or unselect the checkbox next to each review source label. The graph will update
Filtering by Star Rating
Select or unselect the checkbox next to each star rating in the Star Rating drop-down menu. The graph will update
Accessing the Average Star Rating Tab
Click on the Average Star Rating Tab.
The Average Star Rating Interface
Accessing the Average Time to Reply Tab
Click on the Average Time to Reply Tab.
The Average Time to Reply Interface