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Why can't I withdraw money anymore?
Why can't I withdraw money anymore?
Rubie avatar
Written by Rubie
Updated over a week ago

There are two primary reasons why withdrawals may be unavailable for customers:

  • Unverified Account: If your account is pending verification or if your verification attempt was declined, reach out to us by sending a message. We'll promptly check and address your request.

  • Withdrawal Block: Occasionally, withdrawals are blocked due to activities like cheat, breaching website rules (such as creating multiple accounts for withdrawals), or engaging in money laundering. If you believe your actions are within the guidelines, please get in touch with our customer service team. We are here to assist you whenever you need help.

Withdrawal feature has been blocked for this user

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