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Why haven't I received rewards from the event yet?
Why haven't I received rewards from the event yet?
Rubie avatar
Written by Rubie
Updated over a week ago

After the results are announced, we will need two to three days to gather feedback from customers about the results. Additionally, the finance team will also need some time to check all information carefully, but the reward will still be sent to your wallet within the week. If you wish to check, feel free to contact our customer service team directly, we are here to assist you.

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