Your account may have been blocked or suspended for a couple of reasons:

1. Having more than one account is against our terms of service, and this can lead to the suspension of all such accounts.

2. If you're under the age of 18 years (or below the age of majority as per your local laws), it is not permissible to use our platform, and your account may be suspended to comply with legal regulations.

3. If you reside in a country where access to online gambling is prohibited for its residents or any person within that country.

4. Engaging in any activity that, in our reasonable opinion, could be considered an attempt to cheat the Service or collude with another Customer using the Service to gain an unfair advantage.

For more details, please read the section on "Restricted Use"" in our terms and conditions"