Guidance for app re-install (iOS)
First, hold down on the app and click “Delete bookmark”, and confirm you want to delete:
Now, open Safari on your phone (if using iPhone). Click the “share” button in the middle at the bottom, and you’ll see this new menu. Select “Add to home screen” and then “Add”
You will see Isla has been readded to your home page, and you can now open this new version and log in:
Guidance for app re-install (Android)
First, hold down on the app and click “App info”. Click on “Uninstall” and then confirm that you would like to uninstall the app.
Now open your web browser and go to portal.islacare.co.uk. Click on the three dot menu in the top right of your screen and then select “Add to home screen”. Choose the “Install” option.
You will see Isla has been readded to your home page, and you can now open this new version and log in: