The premium membership to HelperChoice is a subscription, as highlighted on the payment page in orange and under the total:
You can stop your renewal at any time by going to "My account" --> "Subscription" --> "Cancel". You must cancel 24 hours before the automatic renewal is due to process.
To access "My account", click the circle icon on the top right-hand corner once you have signed in. If you have uploaded a picture to your profile, your icon would be a circular image. Otherwise, your initials will be in the icon. You will now see a drop-down menu. Click on "My account".
Next, you should see a box stating your subscription information. On the top right-hand corner of this box, you will find a cancel button.
Once you have done that, you should see that your "Renewal of subscription" becomes "No". This shows you have cancelled your renewal successfully. If you wish to be renewed again, click on the "Modify my subscription" button to change it back.
Your subscription will not be renewed once you have stopped the renewal. You will not be charged for another period. Please be reminded again that you must cancel 24 hours before the automatic renewal is due to process. Otherwise, you may still be charged.
In case you haven’t found the answer you were looking for, feel free to contact us at contact@helperchoice.com.