Understanding the Transfer Status | Notabene Knowledge Hub

When reviewing transfers in the "Transfers" tab, you'll notice a column labeled "Status," which indicates the current state of each transfer. Beneath each status, additional details explain how it was determined - whether by your counterparty, your team via manual review, or through automated processing by the rules engine.

As the Originator VASP (sender), you can see the following statuses:

UI Status	API status	Section	Description
Ready to send	NEW	Outgoing: Outbox	The data transfer has been created and is waiting for your approval.
Request sent	SENT	Outgoing: Pending Response	The data transfer information has been sent to the Beneficiary VASP.
Request received	ACK	Outgoing: Pending Response	The data transfer has been acknowledged by the Beneficiary VASP.
Declined	DECLINED	Outgoing: Completed	The data transfer has been declined by the Beneficiary VASP.
Accepted	ACCEPTED	Outgoing: Completed	The data transfer has been accepted by the Beneficiary VASP.
Rejected	REJECTED	Outgoing: Completed	The data transfer has been rejected as the VASP does not own the the wallet address.
Cancelled	CANCELLED	Outgoing: Completed	The data transfer has been cancelled by the Originator VASP
Waiting for information	WAITING_FOR_INFORMATION	Outgoing: Waiting for data	Transfer to a VASP that is not reachable. Notabene is searching for the relevant contact point.
Missing data	INCOMPLETE	Outgoing: Waiting for data	A corresponding travel rule transfer was not found and the originator VASP was identified.
Missing beneficiary data	MISSING_BENEFICIARY_DATA	Outgoing: Waiting for data	There is missing beneficiary data.
Not ready to respond	NOT_READY	Outgoing: Completed	The beneficiary VASP is not ready to respond to this transfer. Additional reasons might be provided.
Stored	SAVED	Outgoing: Completed	It refers to an unhosted wallet or a transaction below the threshold.

As the Beneficiary VASP (receiver), you can see the following statuses:

UI Status	API status	Section	Description
Incomplete	INCOMPLETE	Incoming: Waiting for data	A transaction has been identified on chain but it cannot be determined if it’s from a custodial or non-custodial wallet and/or is missing Travel Rule data transfer.
New transfer	SENT	Incoming: Inbox	The data transfer has been sent by the Originator VASP and is awaiting your response.
Address verified	ACK	Incoming: Inbox	You received and acknowledged the data transfer.
Accepted	ACCEPTED	Incoming: Completed	You have approved the data transfer.
Rejected	REJECTED	Incoming: Completed	You have rejected the data transfer.
Declined	DECLINED	Incoming: Completed	The data transfer has been declined by the Beneficiary VASP.
Cancelled	CANCELLED	Incoming: Completed	The originator VASP cancelled the travel rule transfer.
Stored	SAVED	Incoming: Completed	Transfers that are exempt from the travel rule requirements.

The visual representation below provides a clearer understanding of what each status means.

For more details on filtering transfers by status, refer to this article. If you still have questions, feel free to contact our Support team.