Understanding the Transfer Status | Notabene Knowledge Hub

When looking at transfers, in the “Transfers” tab, you will notice a column entitled “Status” which reflects the current situation of each transfer.

It's important to note that beneath the status itself, you'll find additional information detailing how that status was achieved. This can be attributed to your counterparty, your team through manual review, or automated processing by the rules engine..

When you are the Originator VASP (the sender) you can see the following statuses:

UI Status	API status	Where	Description
Ready to send	NEW	Outgoing section: Outbox	The data transfer has been created and is waiting for your approval.
Request sent	SENT	Outgoing section: Pending Response	The data transfer information has been sent to the Beneficiary VASP.
Request received	ACK	Outgoing section: Pending Response	The data transfer has been acknowledged by the Beneficiary VASP.
Declined	DECLINED	Outgoing section: Completed	The data transfer has been declined by the Beneficiary VASP.
Accepted	ACCEPTED	Outgoing section: Completed	The data transfer has been accepted by the Beneficiary VASP.
Rejected	REJECTED	Outgoing section: Completed	The data transfer has been rejected as the VASP does not own the the wallet address.
Canceled	CANCELED	Outgoing section: Completed	The data transfer has been cancelled by the Originator VASP
Waiting for information	WAITING_FOR_INFORMATION	Outgoing section: Waiting for data	Transfer to a VASP that is not reachable. Notabene is searching for the relevant contact point.
Missing data	INCOMPLETE	Outgoing section: Waiting for data	A corresponding travel rule transfer was not found and the originator VASP was identified.
Missing beneficiary data	MISSING_BENEFICIARY_DATA	Outgoing section: Waiting for data	There is missing beneficiary data.
Not ready to respond	NOT_READY	Outgoing section: Completed	The beneficiary VASP is not ready to respond to this transfer. Additional reasons might be provided.
Stored	SAVED	Outgoing section: Completed	It refers to an unhosted wallet or a transaction below the threshold.

When you are the Beneficiary VASP (the receiver) you can see the following statuses:

UI Status	API status	Where	Description
Incomplete	INCOMPLETE	Incoming section: Waiting for data	A transaction has been identified on chain but it cannot be determined if it’s from a custodial or non-custodial wallet and/or is missing Travel Rule data transfer.
New transfer	SENT	Incoming section: Inbox	The data transfer has been sent by the Originator VASP and is awaiting your response.
Address verified	ACK	Incoming section: Inbox	You received and acknowledged the data transfer.
Accepted	ACCEPTED	Incoming section: Completed	You have approved the data transfer.
Rejected	REJECTED	Incoming section: Completed	You have rejected the data transfer.
Declined	DECLINED	Incoming section: Completed	The data transfer has been declined by the Beneficiary VASP.
Cancelled	CANCELED	Incoming section: Completed	The originator VASP cancelled the travel rule transfer.
Stored	SAVED	Incoming section: Completed	Transfers that are exempt from the travel rule requirements.

The following visual representation may be helpful for you to understand better what each status stands for.

For more information on how to filter transfers by status, please visit this article. If you did not find what you were looking for, contact our Support team.