To close your account it is important to take into account the following points:
Make sure you have your balance at zero
Sell all the positions you have available in your portfolio
Withdraw funds two business days after positions are sold
Ask the support@mivest.io team to close your account, it is important that you tell us the reason or why you want to close your investment account.
Remember that you can always withdraw your total balance, in case there is any balance left, indicate that it can be donated.
The closing process takes 5 to 7 business days depending on the number of requirements we have from users.
Once you have closed your account, you will still have access to the application as normal. What changes is the PORTFOLIO section, which will no longer show an open account but will show the instructions for opening a new one. Just as if you were logging in for the first time.