All Hely e-cars can be charged at every charging station and Fastned-locatie in The Netherlands. Check out all the steps for charging the e-car.
Tip: search for 'charging location' Google Maps or find a Fastned-locaties on the Fastned website. In every car you'll also find a handy info-card with step-by-step instructions for charging the e-car.
PLEASE NOTE: there are different types of charging points, so the speed of the charging time also differs. Do you want to top up quickly? Then go to a fast charging station. Your car is then almost fully charged within 30 minutes.
DISCONNECTING THE E-CAR
Disconnect the charging cable from the e-car with the unlock-button on the car key
Hold the charging card against the charging dock to disconnect the cable. You can find the charging card in the boardcomputer in the glove compartment of the car.
Store the charging cable inside the car
CHARING THE E-CAR
Put the e-car in P (park) mode
Press the charging cover to open it
Insert the cable into the charging dock and the socket on the side of the car. Important: Check if the upper button next to the socket lights up, if not, please press this button. Because if the lower button is lighting up, the e-car won't charge immediately.
Hold the charging card against the dock to start charging
TIP: HOW TO SEE IF THE E-CAR IS CHARGING
The color of the lamp on the charging dock indicates the status:
GREEN: The e-car is fully charged or the charging dock is available
YELLOW: The charging dock is trying to connect or the charging session is being activated
BLUE: The e-car is charging
RED: The charging dock has a technical error or the e-car is not connected properly. In case of a technical error, call the number displayed on the charging dock to get in touch with the helpdesk of the corresponding charging dock provider.
INSTRUCTION VIDEO