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How do I start my (e-) bike ride?
How do I start my (e-) bike ride?

Switch on your bluetooth and you can open the lock, easy as that.

Team Hely avatar
Written by Team Hely
Updated over a week ago

Our e-bikes have been equipped with AXA Bluetooth locks. They don't work with a code or key; the Hely app is all you need. Below we'll explain how these new locks work.

Unlock bike:

  1. Make sure you've turned on the Bluetooth and GPS on your phone.

  2. Press the ‘Open’ button in the Hely app. The lock will now open automatically!

Lock bike:

  1. Press the ‘Close’ button in the Hely app.

  2. Now manually close the frame lock and don't forget to attach the chain lock. All done!

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