Our e-bikes have been equipped with AXA Bluetooth locks. They don't work with a code or key; the Hely app is all you need. Below we'll explain how these new locks work.
Unlock bike:
Make sure you've turned on the Bluetooth and GPS on your phone.
Press the ‘Open’ button in the Hely app. The lock will now open automatically!
Lock bike:
Press the ‘Close’ button in the Hely app.
Now manually close the frame lock and don't forget to attach the chain lock. All done!