General

6 articles in this collection
Written by Team Hely and Jusie

What are our new Terms and Conditions?

These have been adjusted a bit per September 15th. We've summed up the most important changes for you.

Written by Team Hely
Updated over a week ago

What does the Hely app have to offer?

Hely gives you access to all Hely Hubs in The Netherlands, carrying a wide variety of vehicles to choose from.

Written by Team Hely
Updated over a week ago

What is the amount of my deductible excess?

That depends on the Hely package you chose

Written by Team Hely
Updated over a week ago

Am I insured?

Yes, but please check our vehicle partners' terms & conditions for their insurance policy.

Written by Jusie
Updated over a week ago

Contact

For urgent matters concerning your vehicle or app you can contact us via mail and phone

Written by Jusie
Updated over a week ago

I can't find an answer to my question in this FAQ🤷🏻‍♀️

If you can't find an answer to your question here, there are other ways to get help!

Written by Jusie
Updated over a week ago