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My photo is sideways or upside down. How do I fix it?

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Written by Heritage Cookbook

Sometimes a device saves a photo with hidden orientation data (called metadata).


​The image may look correct on your computer or phone, but after uploading, it can appear sideways or upside down.
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You cannot rotate the photo within the program but don’t worry — this is easy to fix.


How to fix a rotated photo

  1. Open the original image in Preview or another photo editing program.

  2. Rotate the photo until it completes a full 360-degree rotation.

  3. Save the image as a new file.

  4. Upload the new file to your cookbook.

Saving it as a new file refreshes the image orientation and usually resolves the issue.


Good to know

  • This does not mean your photo is damaged.

  • The issue is related to how the file was originally saved.

  • Once corrected and re-uploaded, it should display properly.

If the photo still appears rotated after trying these steps, please contact support and we’ll be happy to help.

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