Rescheduling appointments on Hero is easy.
Firstly, find the appointment you would like to reschedule in the diary and click on it.
If you have sidebar settings turned on, you will see this screen:
Note: to turn on the diary sidebar, go to settings, then admin users, then turn 'Diary Sidebar' to on.
Next, click the 'edit' button in the appointment box of the sidebar. You will then be taken to the screen shown below.
Click edit in the top right corner to arrive at the below screen.
Select the Practitioner you would like the appointment to be with and the appointment time.
Finally, click update.
Note: If you would like to change the appointment type, you will need to cancel the appointment and re-make it.