Rescheduling appointments on Hero is easy.
Firstly, find the appointment you would like to reschedule in the diary and click on it.
If you have sidebar settings turned on, you will see this screen:
Note: to turn on the diary sidebar, go to settings, then admin users, then turn 'Diary Sidebar' to on.
Next, click the 'Reschedule' button in the side bar. You will then be taken to the 'Reschedule screen' as shown below.
Select the Practitioner you would like the appointment to be with in the drop-down. Then select the time and date you would like the appointment to be.
Note: If you would like to change the appointment type, you will need to cancel the appointment and re-make it.