By default, all invoices on Hero are made confidential. An example of a confidential invoice is a scenario where a practitioner issues a pregnancy test, the invoice will read 'test.'

However, you are able to turn off confidentiality for all invoices, firstly click settings in the Hero toolbar. Following this, click 'Practice Group Settings.'

To turn 'Default confidentiality' off, switch the toggle to 'Off' as displayed in the image below.

Note: to view how to turn off confidentiality for individual invoices follow the link below:

https://intercom.help/herohealth/en/articles/4130546-how-to-turn-off-confidentiality-for-an-individual-invoice

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