To pay an unpaid invoice on Hero, start by signing into your Hero account.
Following this, you will reach your patient dashboard. If you have an unpaid invoice, you will see a yellow flash at the top of your screen. Click 'Proceed to payment' to pay your invoice.
You will then be directed to a list of all the invoices you have received on Hero. Unpaid invoices will have a green 'Pay now' box next to them. Click the 'Pay now' box to go to the payment page.
Finally, type in your card details and click 'Take payment'. Once the payment goes through, you will receive an email confirmation of the payment with a PDF receipt.