We have updated editing appointments on Hero. To reschedule an appointment, find the appointment you would like to change in the diary, click the appointment and click 'Edit' in the appointment sidebar.

To change the existing appointment, click the availability slot of the practitioner you would like to change the appointment to.

Note: If you would like the practitioner to be the same, click their availability.

Alternatively, if you would like to schedule the appointment for further in the future, you can click 'Edit' at the top of the screen.

In this instance, I am changing the practitioner from Dr Smith, to Dr Blake so have clicked Dr Blake's availability slot. After you have clicked this, the booking modal will appear.

Finally, choose the correct appointment type for your patient, select which time you would like to reschedule to and click update.

Note: You can edit this to be any of the appointments the Dr you have selected offers.

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