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(Guide) How to set up Two-Factor Authentication (2FA)
(Guide) How to set up Two-Factor Authentication (2FA)
Updated over a week ago

Hello,

This is the Digital Asset Investment Platform HEYBIT.

Heybit is requesting the completion of identity verification to enhance service security.

Specifically, we require 2FA (Two-Factor Authentication) as a mandatory step for logging in and making withdrawals on your account.


To use it, you'll need to integrate your Heybit account with an “Authenticator App” and input the 6-digit number generated every 30 seconds by the app into the Heybit service.


In this guide, we will explain the process using Google Authenticator App, one of our customers' most commonly used apps.


Google OTP Integration Steps:

  • Step 1: Download the “Google Authenticator App” on your mobile device.

  • Step 2: After logging into Heybit's website, click on the "OTP Verification" section under the member information to see the QR code or a combination of letters and numbers below the QR code.

    • We recommend using the "Key," a combination of letters and numbers below the QR code.

    • Be sure to store this information separately, as it will be necessary in case of OTP loss.

  • Step 3: Launch the Google Authenticator App and input the QR code or letters and numbers (Key) from Heybit's website.

  • Step 4: Enter the 6-digit number in the Google Authenticator App on Heybit's website to complete the integration.

We will provide detailed guidance with images!


[How to set up Google Authenticator]

Step 1: Download the Google Authenticator App on your mobile device.

  • Download the Google Authenticator App on your mobile device.

Step 2: After logging into Heybit's website, click on "OTP Verification" under member information to see the QR code or the combination of letters and numbers (Key).

  • Click on "Security" in the upper right corner of the Heybit website

  • Click the "Register OTP" button in the "OTP Verification" section to find the combination of letters and numbers (Key) mentioned in Step 2.

    Caution:

    Please store the combination of letters and numbers (Key) that you find in Step 2 separately, as it will be necessary in case of OTP loss.


Step 3: Launch the Google Authenticator App and input the QR code or the combination of letters and numbers (Key) from Heybit's website.

  • After launching the Google Authenticator App, click the plus (+) button in the lower right corner.

  • Copy and input the combination of letters and numbers (Key) you found in Step 2 on Heybit's website.

  • This will register your Heybit OTP.

Step 4: Enter the 6-digit number in the Google Authenticator App on Heybit's website to complete the integration.

  • Once the OTP registration is complete, you can see the 6-digit authentication number.

  • Move to the Heybit website, go to Step 4, and enter this 6-digit number to complete the OTP authentication.

If all steps are completed successfully, you will receive an email,

and the "Register OTP" button in the OTP Verification section will change to "Unregister OTP."

* Please make sure you save the backup code somewhere safe in case you lose your mobile device.





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