In order to enhance the security of your asset, HEYBIT supports Google Authenticator on top of the account password and email authentication.

During the log-in, contract termination and withdrawal, you need to enter the One-Time Password(OTP) issued by the Google Authenticator every 30 seconds. This OTP ensures the safety of your account and asset.

[How to set up Google Authenticator]

Step 1) Download Google Authenticator App on your mobile device. (The icon looks something like this.)

Step 2) Log-in to HEYBIT, click your account name in the upper right corner of the screen and click "Account info."

Step 3) Click "Register" in the Two-Factor Authentication (2FA) section.

Step 4) Follow the steps on the screen to register your Google Authenticator to HEYBIT.

* We recommend the registration via the code if an error occurs during the registration via the QR code scan.

* Please make sure you save the back-up code somewhere safe in case you lose your mobile device.

Step 5) Please enter the Google verification code issued on your Google Authenticator app and you are all good to go!

Did this answer your question?