We acknowledge that situations can evolve, prompting you to contemplate closing your account. Although full deletion isn't feasible due to legal obligations, we do have an alternative solution available for you to explore.
You can either set a 1 day (24 hrs), 2 days (48 hrs) or 7 days cool off period or opt for a longer closure (6 months or permanent).
To select a cool of period, check our Responsible Gaming page (link is in the footer) and read the section Do you need to take a break from gambling? 🏖️
Following the link provided, login to your account and select the cool off option you prefer from the dropdown menu.
Your account will reopen automatically after the period has expired.
✉️ If you wish to close your account for 6 months or permanently, please send an email with your request to customer support.