First, make sure the purchase you’ve made is eligible to earn Max Miles:
Make sure to read the terms and conditions to see what products are eligible for earning Max Miles
If you have ad blockers installed, disable them on your browser
Use promo codes featured on heymax only. Purchases using promo codes from external sources may be rejected by our partner.
Avoid manually editing the URL or clicking on third party links when making the purchase.
Complete the purchase within the same session
If you’ve just completed your purchase, please give it up to 3 days for your transaction to be tracked. If it’s still not showing after 72 hours, please contact us through our live chat on the app "Profile" > "Contact support".