What should I do if my miles are not sufficient for a redemption?
What should I do if my miles are not sufficient for a redemption?
Your claim request will be rejected. Hence, please make sure that you have enough Max Miles in your account before making the claim.
Who can I contact if I have issues during the redemption process?
Who can I contact if I have issues during the redemption process?
You can reach out to us via email at max@heymax.ai, or create a support ticket on our platform and our support will get in touch with you.